bat399 Terms and Conditions

1 General Provisions

bat399 is an online betting and casino platform operated for users in Bangladesh. These terms apply to the bat399 website (https://bat399.lat) and all of its services.

• bat399 reserves the right to modify these terms at any time.
• Updated terms will take effect from the date they are published on the website.
• Visit this page regularly to stay informed about the latest terms.
• Continuing to use the site after any changes means you accept the new terms.

2 Eligibility and Account Registration

2.1 Age and Eligibility Requirements

To open an account and play on bat399, the following conditions must be met:

• You must be at least 21 years of age.
• Online gaming must be legally permitted in the country from which you are playing.
• You must open the account on your own behalf and of your own free will.
• One person may not open more than one account.

2.2 Information Provided at Registration

All information provided at registration must be accurate, complete, and up to date. If any false information is provided, bat399 reserves the right to suspend or cancel the account at any time. Cooperation with the identity verification process (KYC) is required.

2.3 Account Security

Keep your account password and login details completely confidential. Allowing anyone else to use your account is prohibited. If you suspect any unauthorized access to your account, notify our support team immediately.

3 Deposits, Withdrawals and Payment Policy

3.1 Deposits

The minimum deposit amount at bat399 is ৳300. Deposits can be made using the following methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

A minimum deposit of ৳300 applies to each payment method. Deposits are generally credited to the account instantly.

3.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours. Account verification must be completed before a withdrawal can be processed.

3.3 Transaction Limits and Verification

bat399 may request identity verification for any transaction. Additional documents may be requested for unusual transactions. bat399 reserves the right to suspend transactions if fraudulent or suspicious activity is detected.

4 Bonus and Promotion Policy

4.1 Welcome Bonus

New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳8,000.

• Example: A deposit of ৳1,000 gives a ৳1,200 bonus — total ৳2,200.
• Example: A deposit of ৳14,000 gives a ৳8,000 bonus — total ৳22,000.

4.2 Wagering Requirements

To withdraw the welcome bonus, you must complete betting equal to 15 times the bonus amount (15x wagering requirement). The bonus cannot be withdrawn directly before this requirement is met.

4.3 General Bonus Terms

• Each bonus may have its own validity period and conditions.
• Claiming multiple bonuses from the same person, the same IP address, or the same payment method is prohibited.
• bat399 reserves the right to withdraw or modify any bonus at any time.
• If bonus misuse is suspected, the account may be suspended.
• Bonuses are only usable on specific bat399 games; otherwise, see the applicable terms.

5 VIP Program and Rewards

bat399's VIP program has four tiers. A weekly cashback benefit is provided at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.

You can advance to higher VIP tiers through regular gaming activity. Details of VIP benefits can be obtained through personal contact. bat399 reserves the right to change the terms of the VIP program at any time.

6 Betting Rules

6.1 General Betting Terms

All bets on bat399 must be placed voluntarily and on the basis of accurate information. Once confirmed, a bet cannot be changed or cancelled, though a cash-out option may be available in certain situations.

6.2 Cricket Betting

Bets can be placed on live odds for international cricket matches including BPL, IPL, and the T20 World Cup. If a match is cancelled, suspended, or rescheduled, bet settlement will be handled in accordance with bat399's rules.

6.3 Technical Errors

If incorrect odds or incorrect results are displayed due to a technical or software error, bat399 reserves the right to void or correct that bet. In such cases, the original deposited amount will be returned.

6.4 Prohibited Activities

• Arbitrage betting or system exploitation is prohibited.
• Placing bets using any automated software or bots is prohibited.
• Attempting to claim bonuses through multiple accounts is prohibited.
• Attempting to influence the outcome of any game is legally punishable and strictly prohibited.

7 Responsible Gaming

bat399 places the highest importance on responsible gaming. We believe gaming should be entertaining and controlled. The following features are available to all members:

• The ability to set self-imposed deposit limits.
• The option to temporarily suspend your account (cooling-off period).
• A permanent self-exclusion program.
• Responsible gaming advice via live chat.

If you or someone you know shows signs of gambling addiction, please contact us or read the Responsible Gaming page.

8 Copyright and Intellectual Property

All content on the bat399 website — including logos, designs, text, graphics, software, and databases — is the exclusive property of bat399 and is protected by applicable copyright law.

• Reproduction, distribution, or use of any content without bat399's written permission is prohibited.
• Game software and content are the property of the respective game providers.
• Browsing and printing the website for personal, non-commercial purposes is permitted.

9 Privacy and Data Protection

Your personal information is collected and processed in accordance with bat399's Privacy Policy. We use SSL encryption to keep your information secure.

• Your information will never be sold to third parties.
• Information may be used for service improvement and to meet legal obligations.
• Complying with Anti-Money Laundering (AML) rules is a legal obligation for bat399.
• Reporting suspicious transactions to the relevant authorities is bat399's responsibility.

10 Limitation of Liability

bat399 is not liable for the following:

• Interruptions to games caused by internet disconnection or technical issues.
• Delays or errors caused by third-party payment providers.
• Issues with the user's own device or software.
• Data loss resulting from unauthorized third-party access.
• Failure to achieve expected profits from gaming.

bat399 always strives to provide a safe, fair, and reliable service. However, in the event of any unforeseen circumstances, bat399's total liability for resulting losses will be limited to the total deposits held in your account.

11 Account Suspension and Closure

bat399 reserves the right to suspend or permanently close an account without prior notice for any of the following reasons:

• Any violation of these terms.
• Providing false or misleading information.
• Fraudulent activity or bonus misuse.
• Operating multiple accounts.
• Access from a legally restricted area.
• Violation of Anti-Money Laundering regulations.

12 Dispute Resolution

For any dispute or complaint, please contact the bat399 support team first. We take all complaints seriously and try to resolve them as quickly as possible.

• Get immediate assistance anytime via 24/7 live chat.
• Complaints can also be submitted by email.
• Complex disputes are reviewed at the management level.
• bat399's decision will be considered final, though the user retains the right to pursue legal remedies.

13 Applicable Law

These terms and all matters related to bat399 services are governed by applicable international online gaming laws. The user is solely responsible for complying with the local laws and regulations of their own country. bat399 advises users to review their local laws.